Last Updated: August 18, 2026

Welcome to Orchard Treasure. These Terms of Service govern your access to and use of the Orchard Treasure website and your purchase of products from our online store.

By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About Orchard Treasure

Orchard Treasure operates an online store offering dry fruits, nuts, snacks, food products, and related products through our website.

Throughout these Terms, the words "we," "us," "our," and "Orchard Treasure" refer to the operator of the Orchard Treasure website. The words "you" and "customer" refer to any person accessing our website or purchasing our products.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

• Use the website for any unlawful or fraudulent purpose.

• Attempt to gain unauthorized access to any part of the website or its systems.

• Interfere with the security or operation of the website.

• Copy, reproduce, modify, or distribute website content without permission.

• Use our website or content to mislead or harm others.

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, ingredients, nutritional information, availability, and other product information displayed on the website are accurate and up to date.

However, product packaging, colours, appearance, or other visual details may vary slightly from images shown on the website.

Customers should review the product information, ingredients, allergens, storage instructions, and other applicable information before purchasing or consuming a product.

If you have a specific allergy, dietary restriction, or other food-related concern, please review the applicable product information carefully and contact us before placing your order if you require clarification.

4. Product Availability

All products are subject to availability.

We reserve the right to limit quantities, discontinue products, or make changes to product availability without prior notice.

If a product becomes unavailable after an order has been placed, we may contact you regarding an alternative product or process an appropriate refund.

5. Prices and Taxes

All product prices displayed on the website are subject to change without prior notice.

The applicable price at the time you place your order will generally apply to that order.

Where applicable, taxes, shipping charges, handling charges, or other applicable fees will be displayed during the checkout process.

We make reasonable efforts to ensure that pricing information is accurate. In the event of an obvious pricing or technical error, we reserve the right to correct the error and, where appropriate, cancel the affected order and provide a refund of any amount already paid.

6. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation by email or other available communication method.

An order confirmation does not necessarily mean that the order has been finally accepted. We reserve the right to cancel or decline an order where reasonably necessary, including in cases of product unavailability, pricing errors, suspected fraud, payment issues, or incorrect customer information.

If an order is cancelled after payment has been received, the applicable amount will be refunded through the appropriate payment method.

7. Payment

We accept the payment methods made available during checkout.

You agree to provide accurate and complete payment and billing information.

Payment transactions may be processed through third-party payment service providers. We do not store sensitive payment information such as complete card numbers unless expressly stated otherwise in our Privacy Policy.

We are not responsible for delays or failures caused by a payment service provider, banking network, or other third-party payment system.

8. Shipping and Delivery

Orders will be shipped to the delivery address provided by the customer during checkout.

Estimated delivery timelines displayed on the website are estimates and may vary depending on location, courier availability, weather, public holidays, logistical disruptions, or other circumstances beyond our reasonable control.

Customers are responsible for providing a correct and complete delivery address and contact information.

If an order cannot be delivered because incorrect or incomplete information was provided by the customer, additional shipping charges may apply where permitted.

9. Returns, Replacements and Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Customers should review that policy before placing an order.

If you receive a damaged, defective, incorrect, or otherwise non-conforming product, please contact us within the applicable return period with your order details and supporting photographs or videos where requested.

Nothing in these Terms is intended to restrict any consumer rights or remedies available under applicable law.

10. Food Products and Storage

Our products may include food items such as dry fruits, nuts, snacks, and other edible products.

Customers are responsible for following the storage and handling instructions provided on the product packaging or product page.

Once delivered, products should be stored appropriately according to the applicable product instructions.

Customers should not consume a product if its packaging appears damaged, tampered with, contaminated, or otherwise unsafe.

11. Allergens and Dietary Information

Some products may contain or come into contact with common allergens, including nuts and other ingredients.

Customers are responsible for reviewing the ingredient and allergen information provided for the relevant product.

If you have a known food allergy or specific dietary requirement, please contact us before purchasing if you need additional information.

12. Promotions and Discounts

From time to time, Orchard Treasure may offer promotional codes, discounts, bundles, or other promotional offers.

Unless otherwise stated:

• Promotional offers are subject to availability.

• Promotions may have specific eligibility requirements.

• Multiple promotional codes may not be combined.

• Promotional offers may be withdrawn or modified where permitted by applicable law.

• Any specific terms stated with a promotion will apply to that promotion.

13. Intellectual Property

All content available on the website, including but not limited to:

• Logos and trademarks

• Product photographs

• Product descriptions

• Text and graphics

• Website design

• Videos

• Illustrations

• Layouts and other visual elements

is owned by or licensed to Orchard Treasure and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.

14. Third-Party Services and Links

Our website may use third-party services such as payment gateways, shipping providers, analytics services, advertising platforms, social media services, or other technology providers.

We may also provide links to third-party websites.

Third-party services are governed by their own terms and policies. Orchard Treasure is not responsible for the content, availability, security, or practices of third-party websites or services beyond our reasonable control.

15. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, secure, or available.

The website may occasionally be unavailable due to maintenance, updates, technical problems, hosting issues, security incidents, or circumstances beyond our reasonable control.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Orchard Treasure will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law, including applicable consumer rights.

17. Indemnification

You agree to use the website lawfully and responsibly.

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the website, violation of these Terms, or infringement of the rights of another person.

18. Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect personal information provided through the website.

19. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, products, services, or applicable legal requirements.

The updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of the website after the updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

20. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with these Terms or your use of the website shall be subject to the applicable laws and jurisdiction of the competent courts in India, subject to any consumer rights and remedies available under applicable law.

21. Contact Us

If you have questions about these Terms of Service, an order, a product, or any other matter relating to Orchard Treasure, please contact us through the contact details provided on our website.

Orchard Treasure

Website: orchardtreasure.com

Email: orchardtreasure@gmail.com

Phone: +91 8090058080

Business Address: Mohammadpur, Shop no - 39, Ground Floor, Front Side, North, New Delhi, Delhi 110066