Refund Policy

Personal Information
Orchard Treasure Enterprises, the licensed owner of the brand Orchard Treasure, values and respects your privacy.

Services Overview
During your interaction with our website, Orchard Treasure may collect the following personally identifiable information from you: Name (first and last), email address, mobile phone number, contact details, postal code, demographic profile (e.g., age, gender, occupation, education, address), and browsing information such as pages accessed, links clicked, and frequency of access.

Eligibility
The services provided by Orchard Treasure are available only to select geographies. Persons who are “incompetent to contract” under the Indian Contract Act, 1872 (such as un-discharged insolvents) are not eligible to use the site. If you are a minor (under the age of 18 years, but at least 13 years of age), you may use the site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms. For users under 18 years of age, your parents or legal guardians may transact on your behalf, provided they are registered users. You are prohibited from purchasing any adult-oriented materials where the sale to minors is prohibited.

License & Site Access
Orchard Treasure grants you a limited sub-license to access and make personal use of this website. The use of this site is for non-commercial purposes only. Reproduction, duplication, copying, resale, or exploitation of the site for any commercial purpose without the express written consent of Orchard Treasure is prohibited. Unauthorized use of this site terminates the permission granted.

Account & Registration Obligations
All shoppers must register and log in to place orders on the site. You must keep your account details current and correct for communication purposes. By registering, you agree to receive promotional emails and newsletters. You can opt out at any time through your "My Account" page or by contacting customer service.

Pricing
All products listed on the website are sold at MRP unless otherwise specified. The prices mentioned at the time of ordering are applicable to the delivery date. Product prices generally do not fluctuate on a daily basis.

Return & Refunds
At Orchard Treasure, we offer a 7-day return and refund policy. If for any reason you are not satisfied with the quality, freshness, or quantity of the product, you can return the item at the time of delivery. We will take the returned product and issue a refund in the form of a discount coupon equivalent to the product's value, which can be used on any item from our website.

You Agree and Confirm

• If non-delivery occurs due to a mistake on your part (e.g., incorrect name or address), any additional cost incurred for redelivery will be your responsibility.
• You will use the services of the site and affiliated companies for lawful purposes and comply with all relevant laws.
• You will provide accurate and true information when required. Orchard Treasure reserves the right to validate the provided details at any time. If the information is found to be false, Orchard Treasure may reject your registration or debar you from using the services.
• You are responsible for ensuring the correct and complete delivery address is provided for the product.
• Before placing an order, carefully check the product description. By ordering, you agree to abide by the terms related to that item.
• You will not use the site for unlawful or disruptive activities, including but not limited to transmitting harmful material, unauthorized access to computer systems, or making false representations.

Colours
While we strive to accurately display the colours of our products, the actual colours you see may vary depending on your monitor. Orchard Treasure cannot guarantee that your monitor’s display of any colour will be accurate.

Modification of Terms & Conditions
Orchard Treasure may modify the Terms and Conditions without prior notice. The latest version of these terms will be available on the site. By continuing to use the site after modifications, you agree to be bound by the updated Terms.

Governing Law and Jurisdiction
This agreement is governed by the laws of India. Any disputes will be resolved in the courts of Delhi, India.

Reviews, Feedback, Submissions
All comments, reviews, feedback, and submissions made to Orchard Treasure remain the property of Orchard Treasure Enterprises. We have the right to use, modify, and distribute these comments for any purpose without compensation to you.